NURDIN, N. A. .; INSAN, A. N. .; SAMAD A , A. . THE INFLUENCE OF BALANCED SCORECARD-BASED PLANNING ON THE IMPROVEMENT OF MANAGERIAL PERFORMANCE AND SERVICE QUALITY AT UPTD DR. H. SOEMARNO SOSTROADMODJO TANJUNG SELOR . Jurnal Ekonomi Ichsan Sidenreng Rappang, [S. l.], v. 5, n. 2, p. 17–31, 2026. DOI: 10.61912/jeinsa.v5i2.505. Disponível em: https://www.jeinsa.com/index.php/jurnal/article/view/505. Acesso em: 29 aug. 2026.