Nuraini, N. “THE IMPACT OF EMPLOYEES’ EMOTIONAL INTELLIGENCE AND INTERPERSONAL COMMUNICATION ON CUSTOMER LOYALTY AT PT POS INDONESIA (PERSERO) SUNGGUMINASA BRANCH OFFICE, GOWA REGENCY”. Jurnal Ekonomi Ichsan Sidenreng Rappang, vol. 2, no. 2, June 2026, pp. 964-7, doi:10.61912/jeinsa.v5i1.526.